Privacy Policy

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register to Play: Name, email address, phone number, age, skill level, and other registration details
• Book the Court: Name, contact information, booking dates and times, and event details
• Contact Us: Name, email address, phone number, and message content
• Use Game Tools: Team names, player names, jersey numbers, and game statistics (stored locally in your browser or passed via URL parameters)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Collect Information

• Google Forms: Registration, booking, and contact forms are hosted on Google Forms. Data submitted through these forms is collected by Google and stored in their systems.
• Direct Contact: Information you provide when contacting us via email, WhatsApp, or other communication channels
• Website Usage: Information collected automatically through website analytics and server logs
• Admin Portal: Authentication credentials for authorized administrators

How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage player registrations
• To handle court booking requests and confirmations
• To respond to your inquiries and provide customer support
• To send you updates about events, training sessions, and court activities (with your consent)
• To improve our website and services
• To ensure the security and proper functioning of our website
• To comply with legal obligations

Data Storage and Security

Where Your Data is Stored

• Google Forms: Registration, booking, and contact form data is stored on Google's servers, subject to Google's Privacy Policy
• Supabase: Website content, events, team member information, and admin authentication data is stored in Supabase (PostgreSQL database hosted on secure servers)
• Vercel: Website hosting and deployment platform
• Local Storage: Game tool data (team rosters, scores) may be stored locally in your browser and is not transmitted to our servers

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure HTTPS encryption for data transmission
• Password hashing for admin authentication
• Access controls and authentication for admin portal
• Regular security updates and monitoring
• Secure hosting infrastructure

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website (Google Forms, Supabase, Vercel), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of Madina Basketball, our users, or others
• With Your Consent: When you have given explicit consent for us to share your information

Third-Party Services

Our website uses the following third-party services that may collect or process your information:

• Google Forms: For registration, booking, and contact forms. Subject to Google's Privacy Policy
• Supabase: For database and storage services. Subject to Supabase's Privacy Policy
• Vercel: For website hosting. Subject to Vercel's Privacy Policy

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and operational requirements)
• Objection: Object to processing of your personal information for certain purposes
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Registration data: Retained while you remain an active member of the community
• Booking records: Retained for operational and record-keeping purposes
• Contact inquiries: Retained until the inquiry is resolved and for a reasonable period thereafter
• Admin authentication data: Retained while the account is active

Children's Privacy

Our services are open to players of all ages, including minors. If you are under 18, please ensure you have parental or guardian consent before providing personal information. We take special care with information provided by or about minors and comply with applicable laws regarding children's privacy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by the laws of Ghana. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ghana.